CARE

Produced in a signature satin finish, Tiana Marie Combes jewellery wears with an understated and timeless look. With wear, the finish develops a softened shine, allowing for seamless pairing with jewellery of all types. Sterling silver and 14k gold may be cleaned with gentle soap and water and a polishing cloth. Please contact us for more information if your Tiana Marie Combes fine jewellery piece is in need of repair.

SHIPPING & RETURNS

All orders are shipped from Los Angeles using UPS with the addition of a signature requirement unless requested otherwise by the recipient. If a package is returned to our studio for any reason, the recipient will be responsible for any additional shipping fees or charges incurred. Tiana Marie Combes is not responsible for any lost or stolen packages, orders damaged in transit, or import duties, customs fees, or additional taxes that an international shipment may incur.

Please allow 1-2 business days for your order to ship. For items that are made to order or sold during presale, please refer to the individual product page for information regarding production and shipping timelines. If an order contains multiple items, it will be shipped once all items can be fulfilled, unless separate orders are placed.

All orders placed on tianamariecombes.com are final sale. Any questions are welcome before placing your order. You may contact us by emailing inquiries@tianamariecombes.com.

RESPONSIBILITY

Tiana Marie Combes is a small, independently-owned and operated business designing timeless jewellery from enduring and ageless materials.

We put local production, quality craftsmanship, and recycled materials at the forefront, working with environmentally responsible and community-focused local partners with awareness towards environmental, social, and humanitarian practices.

Tiana Marie Combes fine jewellery is created in partnership with a local business employing skilled artisans, and uses 100% recycled fine metals from an environmentally conscious, fair trade and human rights focused, RJC and SCS certified supplier. Production is either small-batch or made to order, eliminating the unnecessary use of resources and creation of excess waste.

All elements of our packaging are made from 100% recycled materials and post-consumer waste without the use of ozone depleting or harmful chemicals. These components are reusable, recyclable, and often compostable. If interested in details on how to conserve specific elements, please email us. Each order comes with complimentary, reusable jewellery storage to keep your Tiana Marie Combes fine jewellery throughout its lifetime.

This information may be updated as we continue our efforts to improve how we interact with and can further support our community and environment.

PRIVACY

Collection. When you visit www.tianamariecombes.com, the site automatically collects certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally when you make a purchase or attempt to make a purchase, certain information is collected from you, including your name, billing address, shipping address, payment information, email address, and phone number.

Use. The information that is collected is only used to fulfill your orders (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations), and to communicate with you. The collected device information is used to improve and optimize the site (for example, by generating analytics about how customers browse and interact with the site, and to assess the success of marketing and advertising campaigns). Your personal information is automatically shared with third parties to help use it as described above. For example, Shopify and Google Analytics are used to power the online store – you can read more about how these websites use personal information at their respective websites. Additionally, as you browse, information is collected about the individual web pages or products that you view, what websites or search terms referred you here, and information about how you interact with the site.

Security. When you place an order through the site, your order information is maintained for records unless and until you ask for this information to be deleted. You have the right to access personal information held about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact inquiries@tianamariecombes.com